Description
The Outstanding Customer Service Excellence Award is a distinguished recognition that celebrates individuals or teams who have consistently gone above and beyond in providing exceptional customer service. This award highlights those who have demonstrated unwavering dedication, empathy, and a commitment to exceeding customer expectations, ultimately fostering positive relationships and enhancing the reputation of their organization.
Requirements
- Evidence of consistently high customer satisfaction ratings and positive feedback.
- Testimonials or customer surveys highlighting exceptional service experiences.
Criteria
| Criterion | Weight |
|---|---|
| Client Testimonials | 33.0% |
| Communication | 33.0% |
| Customer Service Training | 34.0% |